The SAP Shared Services Department provides a single point of contact for all SAP related issues with its integrated Budget, Employee Self Service, Finance and Human Resource components.  The department provides two primary types of support - Functional Services and Technology Services.

Functional Support Services focuses upon SAP technical application and systems environment issues. In-depth, technical SAP knowledge and support of business processes is provided to Durham County employees.

Technology Support Services focuses upon the establishment and maintenance of the overall SAP technical environment.  This includes SAP related hardware, software applications and data sharing with other systems.