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FOOD STAMPS
ELIGIBILITY
Food stamp benefits are provided to eligible households to assist with nutrition. Eligibility is based upon household financial resources and the number and ages of the household members.
APPLICATION
Food stamp applications are taken in person at 300 N. Duke Street between 8:15 am and 5:30 pm, Monday through Friday except county holidays. Homebound applicants can have their applications taken in their home by calling 560-.
Please bring the following items with you: ID, Social Security card for each household member, copies of rent, utility and income including wages and child support, and names and phone numbers of contacts to verify this information.
Normal applications processing time is 30 days after the date you have applied.
Once you are approved for food stamp benefits you will receive an Electronic Benefits transfer card in the mail.
ELECTRONICS BENEFITS TRANSFER (EBT)
ABOUT EBT
Electronics Benefits Transfer or EBT is the new way food stamp benefits are distributed in North Carolina. When purchasing approved food products, a plastic card is used instead of paper coupons.
APPEARANCE
Your EBT card will be a plastic card that is colored red, white and blue. It will have your account number, your name and a place for your signature.
HOW TO USE THE CARD
To make food purchases you will run your card through the electronic machine at the store and enter your 4-digit PIN number when you check out. It is that easy.
EBT AND PIN TRAINING
When you receive your card you will need to schedule and attend training to learn about the EBT program and how to use the card. You will select a Personal Identification Number (PIN) after you receive your EBT training and will have your card activated.
Electronics Benefits Transfer (EBT) training is held daily at 9:00 am and 4:00 pm at the 300 N. Duke Street location and lasts about 45 minutes. You must register to attend the class. Call 560-8164 to register for class. You must bring your EBT card and valid identification (such as drivers license) to the training class.
If you have already attended training and received a new card or need to change your PIN number, you will need to go to the 300 N. Duke Street location to have your card pinned. You do not need to register in advance. Sessions are conducted at 9:15 am, 10:15 am, 11:15 am, 12:15 pm, 1:15 pm, 2:15 pm, 3:15 pm, and 4:15 pm. You must bring your card, valid identification (such as drivers license) and your yellow training affidavit with you.
BENEFITS AVAILABILITY
EBT benefits will be applied to your EBT card by 9:00 am on the same day each month according to the last digit of your social security number, even if that day is a weekend or holiday. If the last digit of your social security number is:
1 or 2 your benefits are available on the 3rd
3 or 4 your benefits are available on the 4th
5 or 6 your benefits are available on the 5th
7 or 8 your benefits are available on the 6th
9 or 0 your benefits are available on the 7th
Always check your balance before you shop. You need to call 1-888-622-7328 to check you balance.
TO REPORT A LOST OR STOLEN CARD
Please call 1-888-622-7328 if you have lost your card or it has been stolen. It takes approximately 7 to 10 business days to receive a new card.
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